Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and Robowise (“Robowise,” “we,” “us,” or “our”), operated by Rosh Singh. By accessing robowise.ai, using the Area 51 platform, or engaging us for consulting work, you agree to these Terms. If you don't agree, don't use the Services.

If you're using the Services for an organization, you represent that you have authority to bind that organization, and “you” refers to both you and that organization.

The “Services” covered by these Terms include:

• Marketing site — the public pages at robowise.ai, including the use-case library, the AI Security practice page, and any blog or resource content.
• Area 51 platform — our agentic AI orchestration product, which lets teams deploy and govern autonomous agents that plan, execute, and collaborate across operations.
• Consulting engagements — strategy, embedded build teams, AI integration, and enterprise transformation work performed under a separate Statement of Work or Master Services Agreement (“MSA”). Where an MSA conflicts with these Terms for that engagement, the MSA controls for that engagement.

• You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the Services.
• For Area 51, you're responsible for the security of your credentials, for actions taken under your account, and for keeping contact information up to date.
• You may not share accounts across individuals. Workspace seats are per-person.

When you use Area 51 — or any agentic capability we expose — you agree not to:

• Use the Services to violate any law, infringe anyone's rights, or harm third parties.
• Configure agents to perform actions you wouldn't be authorized to perform yourself, including unauthorized access, scraping in violation of a site's terms, or sending unsolicited bulk communications.
• Attempt to jailbreak, prompt-inject, or otherwise subvert safety controls — yours, ours, or any third-party model's — to produce content that violates these Terms or the underlying model provider's usage policies.
• Use the Services to generate or disseminate child sexual abuse material, non-consensual intimate imagery, weapons-grade biological, chemical, nuclear, or radiological instructions, credible threats of violence, malware, or content that incites unlawful harm.
• Use the Services in high-stakes domains (medical diagnosis, legal advice, financial advice, public-safety-critical operations) without appropriate qualified human review and your own due diligence.
• Reverse engineer, decompile, or scrape the Services to build a competing product, except to the extent that restriction is unenforceable under applicable law.
• Interfere with the Services' integrity, security, or availability — no rate-limit evasion, no benchmarking against competitors without our written permission, no automated abuse.

We can suspend or terminate access if we reasonably believe these rules have been broken, with notice where practical and immediately where necessary to prevent harm.

Area 51 and our consulting deliverables involve AI systems — including large language models and autonomous agents — that can produce outputs that are inaccurate, incomplete, biased, or otherwise unsuitable for a given purpose. By using the Services you acknowledge that:

• AI outputs are not guaranteed to be accurate, factual, or fit for any particular purpose, and may differ across runs.
• You are responsible for human oversight of agent actions, especially for any action that affects production systems, money, contracts, or individuals. Area 51 ships with approval gates and audit trails; configure and use them.
• You will independently verify any AI output before relying on it for consequential decisions and will not represent AI-generated content as exclusively human-authored when that representation matters.
• You will not use the Services to make solely automated decisions that have legal or similarly significant effects on individuals without putting the human review the law requires in place.

You retain all rights to the content, data, prompts, files, and materials you provide to or generate through the Services (“Customer Content”). You grant Robowise a limited, worldwide, royalty-free license to host, process, and transmit Customer Content solely as needed to provide, secure, and support the Services.

You represent that you have the rights necessary to submit Customer Content to the Services, and that doing so doesn't violate any law, contract, or third-party right.

No foundation-model training on your data. We do not use Customer Content to train third-party foundation models. We may use aggregated, de-identified telemetry to improve our own product.

We retain all rights, title, and interest in the Services, including the Area 51 platform, our website, our consulting methodologies, templates, playbooks, and any pre-existing or generally-applicable tools we use to deliver work — even if we apply them on your behalf during an engagement. Subject to these Terms and any applicable order or MSA, we grant you a non-exclusive, non-transferable license to use the Services for your internal business purposes during the term.

For consulting deliverables, ownership of custom work product is addressed in the relevant Statement of Work.

• Fees for the Area 51 platform are described at the point of purchase or in your order form. Fees for consulting engagements are described in the applicable Statement of Work.
• Subscriptions renew automatically unless cancelled before the renewal date. You can manage or cancel a subscription from your account or by emailing billing@robowise.ai.
• Payments are processed by Stripe. We don't store full card numbers.
• Fees are non-refundable except where required by law or expressly stated otherwise. Pro-rated refund requests can be sent to billing@robowise.ai and will be reviewed within two business days.
• Fees are exclusive of taxes; you're responsible for applicable sales, use, VAT, GST, or similar taxes other than taxes on our net income.

The Services integrate with third-party providers (such as LLM providers, payment processors, hosting providers, and integrations you connect to your Area 51 workspace). Your use of those third-party services is governed by their own terms. We are not responsible for third-party services we don't control, and outages, changes, or policy decisions on their side may affect the Services.

If you share non-public information with us as part of a consulting engagement, the confidentiality terms in the relevant NDA or MSA apply. Absent a separate agreement, each party agrees to use commercially reasonable efforts to protect non-public information shared by the other party and to use it only to perform under these Terms.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, ROBOWISE DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT AI OUTPUTS WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE.

TO THE FULLEST EXTENT PERMITTED BY LAW, ROBOWISE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES, WHETHER IN CONTRACT, TORT, OR ANY OTHER THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ROBOWISE'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID OR OWE FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS.

Some jurisdictions don't allow these limitations; in those, the limitations apply to the maximum extent permitted by law.

You agree to defend, indemnify, and hold Robowise harmless from any claim, demand, or expense (including reasonable attorneys' fees) arising out of (a) your Customer Content, (b) your use of the Services in violation of these Terms or applicable law, or (c) your violation of a third party's rights.

• These Terms apply for as long as you use the Services. You may stop using the Services at any time.
• We may suspend or terminate your access if you materially breach these Terms, if we're required to by law, or if we discontinue the Services.
• Sections that by their nature should survive termination (including fees owed, IP, disclaimers, limitation of liability, indemnification, and governing law) will survive.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The exclusive venue for any action arising out of or relating to these Terms is the state and federal courts located in Delaware, and you and Robowise consent to personal jurisdiction there. If you're a consumer protected by mandatory consumer-protection laws in your jurisdiction, nothing in these Terms is intended to limit those statutory protections.

We may update these Terms as the product and our practices evolve. If we make a material change, we'll let you know — through the Platform, by email to account holders, or by updating the “Last updated” date at the top of this page with reasonable lead time before the change takes effect. Continuing to use the Services after a change means you accept the updated Terms.

Notices to Robowise should go to security@robowise.ai. For general questions, you can reach us at contact@robowise.ai.